Privacy Policy
Last updated: October 13, 2026
TheZynar helps tailors and fashion designers manage clients, measurements, orders, payments, catalogues, AI Studio, and Reels. This policy explains what data we collect, how we use it, and your choices.
1. Data We Collect
- Account data: name, email, password hash, authentication tokens, and verification codes.
- Business data: business profile, catalogue items, client records including measurements, orders, payments, and reels you upload.
- Usage data: device, log, and interaction data to operate and improve the service, including AI Studio prompts and reel views.
- Media: images and videos you upload, stored securely and served via our storage provider.
- Refer & Earn: referrer name and email, referral clicks and attribution records, reward and payout history, payment references, and a keyed, pseudonymous network signal used to flag suspicious referral patterns. If you request a payout, we collect bank name, account name, and account number; account numbers are encrypted at rest and displayed only to authorized administrators when needed to process a payout.
2. How We Use Data
We use data to provide and maintain TheZynar, authenticate users, process orders and payments, generate AI-assisted outputs, display catalogues and reels you choose to publish, communicate with you, and improve our services.
For Refer & Earn, we use this information to attribute referrals, confirm eligible subscription payments with Paystack, prevent duplicate or suspicious rewards, verify payout accounts through Paystack, and process and audit withdrawal requests. Referral emails and portal links are delivered by our email provider.
3. Sharing
We do not sell your personal data. We share data only with service providers needed to operate TheZynar (hosting, storage, email, AI inference), or when required by law, or with your consent — for example when you share a public catalogue or reel link.
4. Client Data Responsibility
If you store third-party client information (names, measurements, contacts), you are responsible for having appropriate consent to do so and for complying with applicable data protection laws.
5. Retention
We retain data while your account is active and as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Referral, payout, and audit records may be retained as needed for accounting, payment reconciliation, fraud review, and legal obligations. You may request deletion of your account and associated data, subject to records we must retain.
6. Security
We apply reasonable technical and organizational measures to protect data, including encrypted passwords and payout account numbers, secure HttpOnly cookies, and access controls. No system is perfectly secure; please use strong passwords and keep credentials confidential.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your data, or to object to certain processing. Contact us to exercise these rights.
8. Cookies
We use cookies and similar technologies for authentication and session management. Refer & Earn uses a 30-day attribution cookie and short-lived, HttpOnly sign-in cookies. You can control cookies via browser settings, but disabling them may affect functionality.
9. Changes
We may update this policy periodically. We will post the updated version with a new effective date and, where appropriate, notify you.
10. Contact
For privacy questions or requests, contact us through the support channels on TheZynar. See also our Terms of Service.